OGC member survey - methods and metrics for evaluating QoS

MJG ideas for survey on currently used methods and metrics for evaluating QoS - see minutes of Delft meeting 22nd March - Afternoon session, section 3.

Define metrics and quality of service.
  • How important do you rate measuring the ongoing quality of your services? (1 10)
  • What metrics do you currently use to monitor services? (Multiple choice and free text)
  • What metrics are you planning to use to monitor services? (Multiple choice and free text)
  • Where did these metrics originate? (Multiple choice)
  • How do you monitor these metrics? (Multiple choice)
  • How do you make users aware of these metrics? (Multiple choice)
  • In your opinion what are the important aspects of measuring and communicating quality of service? (Free text)
  • Do you have Service Level Agreements (SLAs) dependent on these metrics? (Yes/No)
  • If yes, what kind of penalties arise from failing them? (Multiple choice inc N/A and free text)
  • Would standardised methods of communicating the expected quality of service be of use to you? (Yes, No, Not sure)
Summary of responses:

Forms response chart. Question title: How important do you rate measuring the ongoing quality of your web services?. Number of responses: 20 responses.

Forms response chart. Question title: Do you currently monitor your web services?. Number of responses: 20 responses.

Forms response chart. Question title: Would standardised methods for communicating the quality of service that users should expect be of use to you? . Number of responses: 20 responses.

-- MichaelGordon - 11 Apr 2017
Topic revision: r3 - 09 Jan 2018, MichaelGordon
 

This site is powered by FoswikiThe information you supply is used for OGC purposes only. We will never pass your contact details to any third party without your prior consent.
If you enter content here you are agreeing to the OGC privacy policy.

Copyright © by the contributing authors. All material on this collaboration platform is the property of the contributing authors.
Ideas, requests, problems regarding OGC Public Wiki? Send feedback